Complaints

Police Constables:

To make a formal complaint about a Smiths Falls police officer, you must do so via the Law Enforcement Complaints Agency (LECA), who is responsible for receiving, managing and overseeing public complaints about misconduct.

Web site: https://complaint.leca.ca/LECA.Efile/Complaint_en.html
Email: LECAcomplaints@ontario.ca
Phone: 1-877-411-4773 or 416-246-7071.

Special Constables:

The Smiths Falls Police Board will receive complaints regarding the conduct of Special Constables as per the Community Safety Policing Act. Should you wish to make a complaint regarding the conduct of a special constable please complete the attached form.   

SUBMIT A COMPLAINT FORM 

Police service, administration or police services board:

The Inspector General of Policing is a new policing oversight body under Ontario’s Community Safety and Policing Act, 2019 (CSPA). The Inspector General is responsible for ensuring policing is delivered adequately and effectively across Ontario and that police board members are complying with the Code of Conduct. The Inspector General exercises independent compliance oversight focused on ensuring police services, police service boards and board members, and special constable employers are complying with requirements under the CSPA for policing and police governance.

Members of the public can file complaints with the Inspector General concerning adequate and effective police service delivery, or allegations of police board member misconduct through our website: www.iopontario.ca

Under Ontario’s new Community Safety and Policing Act, 2019 (CSPA), the Inspector General of Policing is responsible for:

• Responding to public complaints, which can be filed at www.iopontario.ca, concerning adequate and effective police service delivery and allegations of police board member misconduct;

• Examining the performance of police services and boards through independent inspections, investigations, monitoring and advising;

• Identifying effective performance and, where improvements are needed, using enforcement tools, including issuing directions and imposing measures to ensure compliance with the CSPA and its regulations;

• Imposing measures to ensure the provision of adequate and effective policing or in cases of a policing emergency;

• Conducting data analysis and research to promote evidence-based actions and improvements; and,

• Publicly reporting on the activities of the Inspector General, including publishing all inspection reports and an annual report.

Web Site:  https://www.iopontario.ca/en/complaints/make-or-manage-a-complaint
Email: IOPComplaints@ontario.ca
Phone: 416-314-4130 or 1-888-333-5078